Returns Policy

1. General

These rules are the returns policy operated by Brushi (the “Returns Policy”).

These rules are supplemental to the Terms and Conditions of this Website (the “Website Terms and Conditions”) which can be found here.

2. Refund & returns policy

If you change your mind about your purchase, we have a 100-day return policy, which means you have 100 days after receiving your item to request a return. Your item must be in the same condition you received it, unused, with its original packaging. Brushi is not responsible for the shipping costs of returns if you have changed your mind.

3. Warranty and faults

Our products are guaranteed for 2 years from purchase date or replacement date. If any of your items are faulty and they have not been damaged, you can return them which will be replaced free of charge.

If you receive your Brushi or any item and it has been damaged in transit or has a fault you are not responsible for the cost of returns and we will cover those costs. We will immediately send you out a replacement if this is the case, or offer you a refund. The choice, is yours.

If you wish to return your items, please contact [email protected] for more information.